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Make recognition part of every workday

ActionTrac Employee Recognition makes it simple for employees and managers to recognize meaningful contributions from a mobile phone — wherever work happens.

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employee-recognition — overview
Employee Recognition

Employee Recognition

Employee Recognition

Mobile-first recognition
Peer and manager recognition
Configurable programs

What is Employee Recognition?

Employee recognition software provides a consistent way to invite, collect, manage and share appreciation across a workforce, including employees who do not regularly use a desktop computer.

employee recognition platformemployee recognition softwarefrontline employee recognitionpeer-to-peer recognitionmobile employee recognition

ProAct vs. standard recognition

Standard recognition waits for someone to remember. ProAct Automated Recognition makes it a habit — HR schedules the outreach and ProAct texts employees a proactive reminder, so appreciation happens on its own. Both run on the same mobile-first platform.

Standard recognition
ProAct Automated Recognition
How it starts
An employee or manager remembers to log in and recognize someone
ProAct sends an automated text reminder when it's been a while since someone last recognized a colleague
Scheduling
Ad-hoc, whenever people think of it
HR schedules the recurring outreach — recognition runs hands-off
Where it happens
Mobile or desktop recognition page
One tap from the text link — no app, no desktop, ideal for frontline and shift workers
Consistency
Depends on people remembering
Proactive prompts keep participation steady across every location and shift
Best for
Teams already in the habit of recognizing peers
Frontline, field and distributed teams where recognition is easy to overlook
Explore ProAct Automated Recognition

Built to make work easier and communication more effective

Mobile-first recognition

Employees can access a simple recognition experience from a text message or mobile device.

Peer and manager recognition

Enable appreciation across teams and organizational levels.

Configurable programs

Align categories, values, rules and messaging with the organization's culture.

Automated invitations

Schedule recurring outreach so recognition stays visible without constant manual effort.

Digital recognition visibility

Share approved recognition through supported displays and communication channels.

Recognition analytics

Measure participation, activity, departments, categories and trends over time.

Live in days, not months

  1. 1

    Launch

    Roll out recognition across every shift and location in days.

  2. 2

    Recognize

    Peers and managers give kudos from any mobile phone.

  3. 3

    Automate

    Recurring invitations keep appreciation visible on its own.

  4. 4

    Measure

    Track participation, categories and culture trends over time.

How organizations can use Employee Recognition

Configure the solution around your organization, workforce and communication objectives.

Peer-to-peer appreciation
Manager recognition
Values-based recognition
Service and safety achievements
Work anniversaries and milestones
Team and location recognition
Employee-of-the-month programs
Automated ProAct recognition by text
Recognition activity reporting
Omni Hotels & Resorts logo

Customer perspective

Omni Hotels & Resorts

Omni Hotels & Resorts uses ActionTrac Employee Recognition to support appreciation across a large, distributed hospitality workforce and make recognition more accessible to employees across properties and roles.

Clear capabilities. Controlled access. Visible results.

Mobile access for frontline employees
Configurable approval and administration
Measurable recognition participation

Frequently asked questions

What is an employee recognition platform?

An employee recognition platform gives employees and managers a consistent way to submit, manage and share appreciation across an organization.

Can frontline employees participate without a computer?

Yes. ActionTrac is designed to make recognition accessible from mobile devices and text-message invitations.

Does ActionTrac support peer-to-peer recognition?

Yes. Programs can be configured to support peer, manager and other approved recognition workflows.

Can recognition reflect company values?

Yes. Recognition categories and prompts can be aligned with organizational values, service standards or program goals.

What employee recognition analytics are available?

Administrators can review recognition activity, participation, departments, categories and trends, depending on program configuration.

Related solutions

ProAct Automated Recognition

ProAct Automated Recognition

Proactive SMS reminders and a mobile-first experience make recognition a consistent habit — with templates, photos and real-time reporting.

Learn more Corporate Texting

Corporate Texting

Business SMS that reaches every employee — targeted texts by location, department, role or shift, read 10× faster than email.

Learn more Engagement Automation

Engagement Automation

Schedule mobile pulse, onboarding and lifecycle surveys, automate reminders and compare engagement trends over time.

Learn more

Talk with an ActionTrac specialist

Tell us about your workforce and what you want to improve. We'll help you evaluate the right ActionTrac solution.

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