Workforce Communications for Transportation
Keep your workforce moving — and connected.
Transportation organizations rely on drivers, operators, dispatchers, maintenance teams and administrative employees working across terminals, facilities, vehicles and the field. ActionTrac provides a direct mobile communications channel for employees who may not regularly check email.
Communication built for a distributed transportation workforce
Service disruptions, weather and schedule changes can develop quickly. Messages must reach the employees affected while other communications — training, HR updates and recognition — must remain consistent across a distributed workforce. ActionTrac brings targeting, scheduling, response options and analytics together.
Reach the people who keep work moving
ActionTrac helps authorized teams communicate with drivers, operators, dispatch personnel, maintenance teams, supervisors, safety teams, marketing, HR and administrative employees. Messages can be sent organization-wide or targeted using configured employee attributes.
Common Transportation communication use cases
How ActionTrac helps
Reach mobile and non-desk employees directly
Target messages to the affected operating group
Coordinate communications across HR, operations and other authorized teams
Track communication activity and employee responses
Support emergency preparedness across a distributed workforce
Customer perspective
“With 1,700 bus drivers and a highly distributed employee population, ActionTrac's employee communications platform has been fantastic. Other groups, including our Marketing team, also use the platform to send important updates.”
San Diego Metropolitan Transit System 1,700 bus drivers Frequently asked questions
Can ActionTrac reach drivers and operators who are away from a desk?
Yes. SMS and mobile notifications provide a direct channel for distributed and mobile employees.
Can transportation messages be targeted by role or location?
Yes. Targeting can use configured attributes such as facility, department, job title, shift or employee group.
Can several departments use the platform?
Yes. Organizations can authorize administrators and scope access based on their responsibilities and assigned populations.
Can ActionTrac help during an emergency?
Yes. Emergency alerts can be distributed rapidly, and optional crisis features can collect status responses and identify nonresponders.
Reach the right employees at the right time
See how ActionTrac can help your transportation organization communicate more quickly, target messages more precisely and measure workforce engagement.