Workforce Communications for Insurance Companies
Keep distributed insurance teams informed, connected and prepared.
Insurance organizations include corporate employees, regional offices, call centers, adjusters, agents and remote teams. ActionTrac complements email and intranet communications with targeted SMS and mobile notifications employees can receive wherever they work.
Communication built for a distributed insurance workforce
A distributed workforce creates fragmented communication. HR may need to coordinate benefits and policy updates, operations may need to reach field teams during severe weather, and leaders may need consistent visibility into who received or engaged with a message. ActionTrac brings these needs into one workforce communications platform.
Reach the people who keep work moving
ActionTrac helps authorized teams communicate with corporate employees, regional offices, call center teams, claims personnel, field adjusters, agents and remote employees. Messages can be sent organization-wide or targeted using configured employee attributes.
Common Insurance communication use cases
How ActionTrac helps
Add a direct mobile channel to existing internal communications
Reach field and remote personnel quickly
Reduce manual list management through HRIS integration options
Schedule recurring communications and reuse approved templates
Measure communication activity and employee engagement
Customer perspective
“ActionTrac's integration with our HRIS system has been excellent. We don't need to manage another employee database, and the ease of communications has also been a winner for us.”
American Integrity Insurance Frequently asked questions
Can ActionTrac reach field adjusters and remote employees?
Yes. SMS and mobile notifications can reach authorized employee groups without requiring employees to monitor a company inbox at that moment.
Can messages be targeted by territory or office?
Yes. Targeting can use configured employee attributes such as location, department, job title, shift, level or group.
Can insurance teams send emergency communications?
Yes. ActionTrac can distribute emergency and severe-weather alerts, and optional crisis features can collect employee status responses.
Can administrators reuse approved messages?
Yes. Templates and scheduling help teams prepare consistent communications and send them at the appropriate time.
More ways ActionTrac works
Reach the right employees at the right time
See how ActionTrac can help your insurance organization communicate more quickly, target messages more precisely and measure workforce engagement.