A smarter way to recognize great people
ProAct makes employee recognition proactive, simple and impactful. Automated text reminders prompt appreciation before it's overlooked, while a mobile-first experience lets employees recognize colleagues in seconds — anywhere.
ActionTrac
HR Broadcast · now
Recognition without the burden
Traditional recognition programs depend on people remembering to participate. ProAct closes that gap with timely SMS reminders, fast mobile access and ready-to-use messages — helping recognition become part of the culture instead of another administrative task.
Built to make work easier and communication more effective
Proactive reminders
Scheduled text outreach keeps recognition visible and shows employees how long it's been since their last recognition.
Recognize from anywhere
Employees can recognize colleagues from a mobile phone without waiting to return to a desk.
Templates that inspire
Pre-built messages make it easier to celebrate extra effort, positive attitudes, strong results and other contributions.
Personalized messages
Employees can modify templates and add their own words, creating recognition that feels specific and sincere.
Photo attachments
Add a JPG or PNG image to make a recognition moment more memorable and engaging.
Culture-building consistency
Celebrate everyday wins across locations, shifts and roles to build a more connected workplace.
Live in days, not months
- 1
Prompt participation
ProAct sends a text reminder when it's been a while since an employee last recognized a colleague.
- 2
Open the experience
The employee follows the SMS link and searches for the colleague to recognize.
- 3
Choose or customize
Select a meaningful template, personalize the message and optionally attach a photo.
- 4
Capture the impact
Recognition activity flows into the dashboard for reporting, participation tracking and leadership visibility.
How organizations can use ProAct
Configure the solution around your organization, workforce and communication objectives.
Customer perspective
Omni Hotels & Resorts
Omni Hotels & Resorts uses ActionTrac Employee Recognition to support appreciation across a large, distributed hospitality workforce and make recognition more accessible to employees across properties and roles.
Clear capabilities. Controlled access. Visible results.
Frequently asked questions
How does ActionTrac ProAct automate employee recognition?
ProAct sends proactive text reminders that invite employees to recognize a colleague. Employees open a mobile recognition page, choose or customize a template, and submit recognition in a few taps.
Do employees need to download an app?
No. Employees can access the mobile recognition experience from a link delivered by text message, reducing barriers for frontline and distributed employees.
Can employees personalize recognition messages?
Yes. Employees can select a pre-built recognition template, modify the message and attach a JPG or PNG photo when appropriate.
What reporting is available to administrators?
Administrators can view real-time recognition activity, track participation and trends, filter reports, export results and share insights with leadership.
Who can benefit from automated employee recognition?
ProAct is designed for organizations that want consistent recognition across frontline, field, hospitality, manufacturing, healthcare, retail and office teams.
Related solutions
Employee Recognition
Make appreciation easy for frontline and office employees, from any mobile phone, with configurable programs and analytics.
Learn more
Corporate Texting
Business SMS that reaches every employee — targeted texts by location, department, role or shift, read 10× faster than email.
Learn more
Engagement Automation
Schedule mobile pulse, onboarding and lifecycle surveys, automate reminders and compare engagement trends over time.
Learn moreTalk with an ActionTrac specialist
Tell us about your workforce and what you want to improve. We'll help you evaluate the right ActionTrac solution.