Workforce Communications for Manufacturing
Connect every shift, every facility and every employee.
Production employees, technicians and other frontline workers may not have corporate email addresses or regular computer access. ActionTrac helps manufacturers bridge that gap with targeted SMS and mobile workforce communications across plants, departments and shifts.
Communication built for a distributed manufacturing workforce
Manufacturing operations move quickly. A closure, line issue, weather event or safety communication may require immediate delivery to a precise audience. HR also needs a dependable channel for benefits, training, recognition and employee feedback. ActionTrac gives these teams a shared platform with targeting and reporting.
Reach the people who keep work moving
ActionTrac helps authorized teams communicate with production employees, maintenance technicians, plant supervisors, safety teams, quality teams, warehouse personnel, HR and corporate leadership. Messages can be sent organization-wide or targeted using configured employee attributes.
Common Manufacturing communication use cases
How ActionTrac helps
Reach employees without corporate email or desk access
Target the affected plant, shift, department or job function
Reduce manual alerting through approved system integrations
Create an auditable record of communication activity
Measure responses and supported content engagement
Customer perspective
“ActionTrac has been instrumental in improving our day-to-day communications with our employees.”
Petmate Frequently asked questions
Can ActionTrac target a specific plant or shift?
Yes. Messages can be directed using configured employee attributes such as facility, department, shift, job title or group.
Can equipment events trigger text alerts?
ActionTrac can expose an API for approved client systems to submit trigger events that generate automated texts to designated support teams.
Can employees respond to a manufacturing alert?
Two-way communication and response options can be enabled based on the use case and configuration.
Does ActionTrac support safety and emergency communications?
Yes. The platform can distribute safety and emergency alerts, with optional crisis-response workflows for employee status collection.
More ways ActionTrac works
Reach the right employees at the right time
See how ActionTrac can help your manufacturing organization communicate more quickly, target messages more precisely and measure workforce engagement.